Saudi Population Perceives Communication Barriers in Emergency Departments in Saudi Arabia

Abstract

Introduction: Effective communication is one of the most essential aspects of nursing care in the emergency room. In Saudi Arabia, the emergency department must exert considerable effort to surmount communication barriers. Due to the fact that the majority of emergency department personnel in different regions of the United Kingdom are immigrants from other countries who speak other languages, there is a communication barrier that must be surmounted in order to overcome the communication risks in ER.

Aims: To determine the perceived communication barrier in Saudi emergency departments. Methods: Samples were extracted from each individual's inter-emergency department for a descriptive community-based survey. Between August and November of 2022, 1507 samples were collected from participants over the age of 18 for the study. The data was collected using a standard, closed-ended questionnaire.

Results: According to emergency nurses, environmental factors are the primary barrier to effective nurse-patient communication. The following were elements related to knowledge and psychology. As with younger nurses versus elder nurses, male nurses viewed knowledge-related variables as a greater communication barrier. The influence of languages and educational attainment on environmental factors was also substantial.

Conclusion: Language, culture, and educational differences between Saudi patients and foreign nurses have created communication barriers between them. We recommend that nurses participate in ongoing training to enhance their communication abilities.